About the Client
The client is a government organization in the state of Maharashtra, India. With over 3500 employee strength, they promote industrial development in the state by providing different utility facilities and services to the industries. The client has 32 regional offices that overlook utility meter reading and bill processing for 60,000 customers.
- High turn-around time for the meter reading and logging due to the manual checking process.
- Inability to process utility billing on-time.
- Lack of transparency about the utility usage billing cycle.
- Loss of revenue and time due to human errors during utility bill generation.
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