Digitizing Case Management & Enabling Collaboration In A Kuwait-Based Legal Firm

Legal case tracker ITCube

About the client

The client is a Kuwait based company and was founded in 1963 as the first chemical fertilizer complex of its kind in the region. Today it is a petrochemical industry leader throughout the Middle East and a growing leader worldwide.

Business Challenge

  • Misplacement of legal files due to human errors while filing case-related paperwork.
  • Time-consuming and slow reporting system.
  • Lack of collaboration within the team and inefficient task tracking.
  • Missing hearing dates, case deadlines.
  • Delay in determining billable hours and processing expense reimbursement.

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