Digital Transformation Journey Enablement of A Major US Based Logistics Company


About the client

A large Logistics company with its HQ in the USA, that handles different logistical work-load, such as order fulfillment, for thousands of their clients on a daily basis making them one of the largest logistics companies and an industry leader in North America.

Business Challenges

  • Difficulty in generating cost projections based on the Advanced Ship Notice for deliveries.
  • Challenges while quickly verifying the invoice contract or the amount given by the courier.
  • Loss of time due to manual auditing and verification of invoices and orders.
  • Lack of a centralized database of past and current orders along with courier details.
  • Lack of real-time insights into cash flow and pending invoices.
  • Difficulty in compiling data for a better understanding of monthly, quarterly, or yearly orders and deliveries.

Solution Provided

  • To build a Scalable self invoicing system to automate courier invoice auditing.
  • Role-based access to import pieces of information for cash flow and courier bill payable in the system.
  • Extensive business error handling and reporting along with archival of transaction data.
  • Validates the data to calculate the correct stop count and the cost as per the contract.
  • Create a contract between end-clients and courier companies and define different terms and conditions.
  • The application generates audit exception reports based on input files and contracts and records courier actions and corrections.

Business Benefits

  • Fully configurable process reducing dependencies on technical resources.
  • Increased ROI by eliminating incorrect billing by Courier companies.
  • Enabled informed decision making by key stakeholders.
  • Comprehensive reporting enabling accurate cost projection for courier billings.
  • Fast-tracked the auditing process and saved time to the tune of 75 percent by eliminating manual auditing.
  • Efficient data management by virtue of a centralized repository of past, on-going, and upcoming orders.
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