Intranet Portal For A Medical Center In Middle East Focusing On Enhancing Employee Experience

About the client

Client is a ground-breaking hospital, research and education institution in Doha, Qatar focusing on the health and wellbeing of women and children. The company has a fully digital facility with 400 beds, incorporating the most advanced information technology applications in clinical, research and business functions

Business Challenges

  • Lack of a centralized HR & Corporate communication system leading to miscommunication amongst different departments.
  • Inability to find relevant information on the intranet portal due design limitations, leading to loss in productivity of employees.
  • Non-responsive design and unavailability of web platform limited users’ ability to access the intranet portal outside of the company network.
  • Need for security and permission matrix to ensure sensitive data is not exposed to any security threats.
  • Difficulty in accessing & maintaining corporate communication documents and collaterals.
  • Lack of insight into user engagement and Intranet usage statistics.

Solution Provided

  • Template Based Site Provisioning for Branches and Departments enabling Information Sharing & Collaboration.
  • Branch level pages showing relevant data at branch and department level
  • An Intuitive Portal landing page with a user-friendly dashboard, discussion boards and polls.
  • Intranet portal with a responsive design to support all major mobile devices.
  • Secured Intranet developed on SharePoint restricted access to key information to authorized personnel only.
  • Easy-to-use content and document library management system with Intelligent Search Capability within the intranet.
  • Reports and Visual Dashboard development providing an overview of user activity on the Intranet portal.

Business Benefits:

  • Smooth communication between different branches and departments eliminating miscommunication.
  • New design made relevant information easily available, thereby eliminating time spent by users in searching for the information.
  • Responsive design on web and mobile device enablements ensured 100% access.
  • Improved security.
  • Improvement in the productivity of Content Admins through an easy, effective content management system allowing them to maintain a document library on the Intranet.
  • Facilitated Managers to make key decisions by providing consumption patterns of the users.

Technologies used

SharePoint 2016, Metalogix Tool, .Net Framework 4.6, JQuery, REST API, C#, AmCharts, Google Analytics.

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