ITCube develops workflow management system for a major Gas company in Middle East.

About the client

Our client is in the Oil & Gas industry in the Middle East region, headquartered in Sharjah, they have a presence in Egypt, Kurdistan Region of Iraq (KRI) and the UAE.

Problem Statement

  • The client faced issues working with a rigid process and workflow system which was not easily configurable.
  • The main challenge was to create the Dynamic and flexible configurable workflow’s.
  • Client also wanted a solution to show entire workflow progress on a single screen for the users.

Solution Provided

  • Redeveloping the existing Open Text Workflows using SharePoint 2016, leveraging the benefits of SharePoint 2016.
  • Automate a total of 21 Business processes using SharePoint 2016.
  • Create a dynamic dashboard showcasing the progress of a request right from initiation to closure in a graphical form.
  • Make configurable workflows i.e. based on the requests, approvers and supporters for respective workflow


  • Client was enabled with a configurable workflow system for all of its 21 processes.
  • Improved integrations and reporting.
  • Regular notifications to users about their pending tasks per SLA.
  • Centralized document management system.

Technologies used

SharePoint 2016. .net framework 4.6, Microsoft SQL 20216, JQuery, AmCharts

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