Self-service business intelligence (SSBI) offers the benefits of business intelligence without the prohibitive costs associated with enterprise-level software and implementation teams. With SSBI like ITLytics, your business can reap the rewards of self-service data access, business analytics, real-time insights, and other BI capabilities to drive your company’s success.
Key Benefits Of Using SSBI-
This guide outlines some key benefits of using SSBI in your organization.
1. Reduced Need For IT Staff
The more self-service technology you implement, be it an analytics platform or customer support software reduces your reliance on tech staff.
By reducing overhead costs and streamlining communications through self-service software, your company can focus on building better products and services to increase revenue. After all, isn’t that what business intelligence is all about?
2. Easy Access to Data
Every company has a treasure trove of data it can use to learn more about its customers, performance, and growth opportunities.
These insights are only valuable when they’re accessible by those who need them most, such as sales teams or marketing analysts.
Self-service business intelligence tools such as ITLytics let everyone access your data from any device and share their findings with others without relying on IT to run reports for them. It not only saves time but also helps your team reach new levels of productivity.
3. Increase Agility
The ins and outs of business intelligence (BI) often involve expensive, time-consuming analysis. With self-service BI, your company can respond quickly to market trends without having to sacrifice agility.
It will better equip business leaders to make fact-based decisions with accurate information—and they’ll be able to leverage results immediately.
4. Reduction in Operational Costs
It is common for businesses to spend thousands, if not millions, on data warehouse and management systems. These can be extensive projects that take months to develop with their own set of unique challenges.
With self-service business intelligence, there are no complex implementation hurdles or high ongoing costs. It saves your business time and money, enabling you to quickly respond to changing market trends, which is crucial for every company.
5. Enhanced Corporate Governance
Easy access to crucial business data can give employees a solid foundation for their decision-making and processes. It also makes it easier for companies to maintain well-defined protocols for executive decisions, especially during times of uncertainty.
Additionally, employees are more likely to feel empowered in their roles as they have quick access to data that pertains directly to them and their position. Ultimately, your business is less vulnerable because vital information is quickly accessible, allowing you—and your employees—to be better prepared.
A successful BI system allows you to keep important information at hand in an easy-to-digest format so you can make quicker, smarter decisions for your company’s future.
6. Provide Better Customer Service
If you want to improve customer service, self-service business intelligence is a great way to do it. Not only does self-service BI make it easier for customers to take care of things on their own, but it also makes them feel like they’re getting what they pay for.
Today’s customer wants to be heard, and most importantly, they want results. If you can give them what they want, not only will they be happier with your product or service, but there’s a good chance that word will spread and bring more customers into your fold.
7. Higher Profits through Better Decisions
When a business has access to large amounts of data, it can make better decisions that result in higher profits. This means running more effectively and taking more significant risks while still being able to look over their shoulders and see if what they’re doing is working.
And don’t think you need a considerable bankroll or complex technology; self-service business intelligence is easy to implement and doesn’t require much training. Its benefits are apparent at any size company, from small businesses up to enterprise organizations.
In The End
There are dozens of applications, platforms, and services such as ITLytics that can help you gain a deeper understanding of your business. And most business intelligence software programs have a self-service model that makes it easy for non-technical users to get started using their data in new ways.
The trick is to choose self-service BI tools and platforms that match your unique needs and requirements. By doing so, you’ll be able to unlock a wealth of business insights you never knew were possible.