To start the redesign process, find out what you have and what tools your employees are using. Let’s start with an inventory of internal systems (such as the number of existing intranets and extranets) and other tools people use, the devices they use and what they will use in the future. This inventory will help the intranet team understand the possibilities of new intranet tools that can be retained, modified, merged, replaced and redesigned during the process.
Dedicating a page or area of the intranet to corporate strategy is an obvious way to ensure that this information is available. The ability to relate to the company’s strategy will help keep employees informed of the overall picture, so they know where the company is going. An intranet strategic area should include details of important related initiatives and sub-strategies, for example for different business sectors.
The next step after the current status analysis (or gap analysis) is to identify your strengths and weaknesses in the intranet and compare the advantages of the individual intranets. Check the list above, add more benefits you can imagine, and make your own list of ways in which the internal structures can benefit your business.
Each corporate intranet is unique and should be tailored to the specific needs of the company. It should combine the objectives of the company with the ongoing resources that employees use. This approach defines how each of your intranets and portals should follow the same rules, definitions and structures.
Your company intranet should support and network employees with each other and with their work. Company intranets are a powerful tool on which leading workplaces depend in order to be able to work effectively every day.
Employees use the company’s intranet to work on projects, read company announcements and find files. They also use intranet collaboration tools for communication, such as the exchange of documents, messages, applications and project management systems. Senior executives such as the CEO use the site to connect with their employees, and managers use the site to track projects and communicate with team members.
For example, making bookings, exchanging files, accessing media, making payments, training, etc. An intranet provides customers, vendors, business partners, and the public with external access to specific areas of the platform, saving communication teams time and increasing business awareness.
The purpose of a corporate intranet is to provide a private and secure online network for employees to create content, communicate, collaborate, manage tasks and events and to develop a corporate culture. It is the home base of your company, a team touchpoint, a central repository of multifunctional communication tools and much more. It can be software with more tools to support your business, customer support and in some cases employee directories.
By providing a gateway and user-oriented interface between numerous tools, platforms and applications, your intranet must be a link that unites a disjointed digital workplace. Integration and authentication features such as single sign-on procedures that use your intranet to log in to third-party applications, users who log in to access multiple systems with a single set of credentials and business search and mobile access, and an employee-centric approach to intranet design provide these solutions. Genuine IntranET solutions strengthen communication and productivity through internal communication and collaboration tools.
Whether you or your employees log onto an easy-to-use platform to access people, tools and information they need, it can have a huge impact on employee experience.
Most intranet solutions such as those based on WOffice and most other commercial applications are based on a content management system (CMS). A content scheme can help manage the collection of content and delegate it to different members of your intranet project team. If an external creative agency is hired to help you develop your intranet, you can work with them on the content component.
The ingredients that make it a valuable channel include news, communities, employee directories, search options, and leadership communications channels. An intranet should contain key content that enables employees to complete their daily tasks and find essential company information. These areas are crucial to the success of an intranet and have a number of benefits including efficiency improvements, self-service and a reduction in the risk of employees acting without up-to-date information.
For many companies, there are certain business pain points that drive intranet projects. For others, they are finding new ways for employees to work together, increase productivity, and streamline business processes. It is a simple trick to get an inexpensive intranet and find out what your needs are.
We recommend project sponsors to have an internal project manager as their main contact, a technical contact person for marketing and communication and at least one team, especially for smaller companies with fewer people involved.
I have seen how many intranet projects have lost momentum after the initial phase. Successful intranets grow over time by simply starting and gradually adding new features.
An intranet should be seen in the context of the employee experience. The early social intranets were simple and pure blogs and wiki tools. With important goals such as internal communication, structured preparation and important content, social intrastructures can be confusing.
To turn employees into users, intranets should be launched, promoted and communicated with the same pomp, ceremony and enthusiasm that one would for an external product launch or marketing campaign. For example, posters should promote the company’s intranet to employees and encourage them to use it.
Despite the importance of vision statements, many companies choose to operate without vision. Vision statements are an effective tool to keep an organization on track and unite its teams, investors and employees around a common purpose. The other idea is to view corporate visions as a vague statement that serves no real purpose.
Identify specific business problems and processes that can be linked to corporate goals to improve and target them via the intranet. For example, you can start by linking the benefits of the intranet with the specific business problem that needs to be solved and the larger business objectives and benefits. If your company has other goals that are related to your industry or market position, these goals are also important to reconcile.